Privacy Policy

Effective Date: October 9, 2025
Last Updated: October 9, 2025

Thank you for using SkyForge Solutions ("we", "us", "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our WhatsApp-based service, and the rights you have under Indian data protection laws.

1. Scope and Applicability

This Privacy Policy applies solely to users located in India. By using our app through WhatsApp, you agree to the practices described herein, in compliance with the Digital Personal Data Protection Act, 2023 (DPDPA) and any applicable rules under Indian law.

2. Data We Collect

When you use our service, we may collect the following categories of data:

• User Account Information: such as your WhatsApp number and any identifiers required for authentication and app functionality.
• Messages and Usage Data: messages, commands, or inputs you send through the app for service delivery, moderation, and feature improvement.
• Attachments: media or files you choose to send, which are stored on our secure servers.
• Technical Metadata: including device type, usage timestamps, and diagnostic logs to maintain service quality.

3. How We Use Your Data

Your data is used only for the following purposes:

1. To provide, maintain, and improve app functionality.
2. To develop and train automated moderation and anti-spam systems that keep the app safe for users.
3. To respond to support requests and improve user experience.

We do not sell, rent, or share your personal data with any third party for marketing or commercial gain.

4. Data Storage and Security

• All collected data — including messages, metadata, and attachments — is stored in encrypted form on secure servers located in India.
• Attachments are only accessible by the user who uploaded them and are transmitted securely.
• We employ strong encryption standards (AES-256 or equivalent) and access controls to prevent unauthorized use or disclosure.

5. Data Retention

Your data is retained only for as long as necessary to fulfill the purposes stated above or as required by applicable law. You may request deletion of your data at any time by contacting us (see Section 9).

6. Data Sharing and Disclosure

We may disclose limited information only under the following circumstances:

• When required by law, court order, or regulatory authority in India.
• To service providers strictly under contract who assist in infrastructure, encryption, or data management — all bound by confidentiality obligations.

No data is transferred outside India.

7. User Rights

As per the Digital Personal Data Protection Act, 2023, you have the right to:

• Access your personal data.
• Request correction or deletion of your data.
• Withdraw consent to processing, subject to app functionality requirements.
• Lodge a complaint with the Data Protection Board of India if you believe your data rights have been violated.

8. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect personal data from minors.

9. Contact Information

For any privacy-related concerns or to exercise your rights under the DPDPA, please contact:

10. Policy Updates

We may update this Privacy Policy periodically to reflect changes in law or service features. The updated version will always be available to users, and continued use of the app implies consent to the revised terms.

11. Legal Compliance

This Privacy Policy complies with:

• The Digital Personal Data Protection Act, 2023 (DPDPA)
• The Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011